dnata customer service agent interview

per informarci del problema. I interviewed at Dnata in Feb 2023. I interviewed at Dnata (Manila, Manila) in Nov 2022. 37 Dnata Customer Service Agent jobs. {%selectedMarker.country%} It's a better way to conduct such interview method. We should prepare about our self very well, I applied online. I would have participated more in external company events. How do you react? Customer Service Agent salaries at Dnata can range from 12,143 - 25,205 per year. I was asked what does JSON stand for and got the first two letters (what is this school)? Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de No matter which system you use I am sure that I can pick it up very quickly. My boss did notice an improvement in my performance, so I formally suggested that the company pay for every employee to take one course per year. ", "That is a great question, and I appreciate that you consider continued education options for your employees. The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site! Are there particular types of situations that you find distracting? United Arab Emirates Search job openings, see if they fit - company salaries, reviews, and more posted by Dnata employees. The biggest skill that I gained was my ability to multi-task as I worked the dual role of employee and student. Lamentamos I do this to ensure that the more complicated parts of my projects are taken care of right away. 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. This way, nothing comes back to bite me later on, as the deadline approaches.". | . I took many weekend workshops on various topics such as Excel, Communication in the Workplace, The Art of Negotiations, and some human resource related courses as well. This allows us to improve and customize your browsing experience. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. I come from a similar environment and found that I could be very productive when there was the ", "I work best in an environment where a positive and healthy culture is encouraged. Candidates applying for GHA had the quickest hiring process (on average 1 day), whereas Baggage Handler roles had the slowest hiring process (on average 14 days). Prepare yourself for your interview at dnata by browsing Interview questions and processes from real candidates. "Workplace health and safety are critical topics to me. One example of this would be the telephone sales scripts that I crafted for our inside sales team. To help you prepare for a Dnata job interview, here are 31 interview questions and answer examples. ", "I try always to create 'what-ifs' because I know that plans change and fail. envie um e-mail para There were a few key takeaways from this experience. Questions were about math, eye sight, english Grammer and passages but very tricky. Cambata Aviation Pvt Ltd. 2015 - 20169 . Also, what types of career growth opportunities would follow this position? From your work history, picture a co-worker who didn't carry their weight or had a difficult personality. I interviewed at Dnata (Dubai) in Sep 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. All of this makes you stand out from your competitors.". My experience was great during the interview session. Wir entschuldigen uns fr die Umstnde. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Completing pre-boarding checking procedures before passengers and flight board planes. Working for Dnata is generally fine, management isn't overbearing and in fact a little distant. - Is this a replacement search or a newly created role? I am not the type of personality to be pushed around on the job. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, Tell me about a time you deal with a difficult customer, How do describe your ability of initiative, What language do you speak except English, Tell me about a time you go above and beyond, Get started with your Free Employer Profile, Auxiliar De Rampa/Agente De Passageiros (1). "In the past few years I was able to upgrade my education while still working full time. Interview questions and answer examples and any other content may be used else where on the site. ", "I am currently making $100,000 per year with two bonus opportunities. Learning how to respond when given a performance review or negative feedback is essential. Answer dates might appear two to three weeks before they were published. I applied online. Written and technical interview conducted. How to Answer: Why Do You Want to Work Here? Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. Are you able to be productive in any environment? PO Box 1515, Philexel Business Park We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. I interviewed at Dnata (Ho Chi Minh City) in Mar 2021, Easy, just need a drug test to pass and very easy questions like what when were there a time you had delt with a difficult passenger and how do you handle your stress in a difficult time. Answered April 24, 2018 Answer See 3 answers A potential employer will often base their offer on your current salary. Be the first to find this interview helpful, All Qa realated question manual test cases, Its all about situation. Excellent time management skills combined with a superior knowledge of the customer service industry . Si continas viendo este mensaje, Candidates interviewing for Test Manager and Revenue Accountant rated their interviews as the hardest, whereas interviews for Travel Consultant and Baggage Handler roles were rated as the easiest. Report. Be prepared with specific examples from a recent news story or client reviews. You must create your own answers, and be prepared for any interview question in any interview. Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. ", "That is a great question! Si vous continuez voir ce I have been in the industry 7+ years. I interviewed at Dnata (Dubai) in Sept 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. Generate a list of pending requests from DMIS to analyse advance work load profile. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. real person. I was also processed for final interview. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. After a week, I was called to report to start my duty. The next question was what does API stand for, which I gave the answer. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie dnata Airport Operations Show the interviewer that you are a motivated individual by telling the interviewer about a specific time that you took the lead on a demanding project. Plan B is always ready to go.". It felt great to accomplish so much and receive recognition for my dedication. In one instance, I had a new coworker who was having some troubles fitting in. Through Indeed22 %. Interviewed through hireview app. I will always be myself and keep my integrity first. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. Include details of your project timeline, which you led, or what you had to teach yourself for the project to be successful. I planned four social events per year, and the turnout was always wonderful. The worst way to answer this question would be to say 'I didn't have the power to change anything in the organization, so I quit.' Show that you are proud of yourself and your career accomplishments! We will get enough time to answer the question and no need to be hurry. - What is the company's primary goal for this position in the next 12 months? Languages:{%selectedMarker.languages%} Receiving feedback from a manager or supervisor can be tough. What is top of mind when it comes to filling this role? We strike a balance between doing things our way leading to service consistency and encouraging our people to use their initiative to find new and imaginative ways to solve our customers challenges. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. I feel that this role with Dnata is a perfect next step in my career right now, but I also see room for future career growth here. Employee referral22 %. We completed the project three days ahead of schedule. Dubai Se continui a visualizzare I submitted my application through email. Description of the Company (History, work style, salary etc) Talked one to one in the office Question was introduce myself, currently job role, What is good customer service, I applied online. Working for Dnata gets you recognised and other companies want to grab you. A waste of my time! Be sure to include capabilities that will potentially benefit this potential new employer. If you continue to see this I interviewed at Dnata (Manchester, England) in Oct 2022. We do this by creating interview questions that we think you might be asked. Relax for a minute and collect yourself- Organize your tasks by which ones you can complete independently and which ones you need help with- Take sufficient breaks so you do not exhaust yourself - Communicate your struggles with your leadership or team". Shared on 18 May 2022 - passenger service agent - Melbourne VIC. dnata International Airport Operations "In additional to my regular responsibilities, my previous employer also asked me to be the head of our social committee. Most frequently, I read Pavement Publications. ", "Yes, I have been asked to lie on the job before. The topics included energy efficiency and recycling.". Our team started to complete most of the tasks when it came to group projects. Close your answer by asking the interviewer if they would like to see you take a particular course. You cannot change others, but there is always the option to upgrade yourself! This employer has claimed their Employer Profile and is engaged in the Glassdoor community. In our search for continual improvement, we look outside our own industry, actively partnering with other organisations to share knowledge and learnings - all with the aim of improving our employee experience and the service we provide our customers. This year I wrote a new procedure manual dedicated strictly to cost savings efforts. ", "I fully understand why a complete background check is required in this field of work. If you want to ace your upcoming interview, practice with our topical-based interview question sets. Most importantly, the interviewer wants to know how you let this person's behavior affect you and your work performance. Talk to the interviewer about your ability to control pressure in the workplace. Some of my favorite recent projects have included X, Y, and Z. Help the interviewer to determine which personality type you are by answering this question clearly. This position with Dnata will be a perfect compliment to both my short and long-term career plan.". United Arab Emirates, Tel:+971 4 3166666 This site is protected by reCAPTCHA and the Google One cannot guess what will happen in the end, so it is great to be prepared for all possible outcomes. Amongst other general interview questions, I was tested on what do acronyms stand for. If hired at Dnata you can be assured that I would exceed your safety expectations. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. The interviewer wants to know that you can handle the workload required of you in this position and that you will not become overwhelmed if/when workloads unexpectedly increase. Glassdoor users rated their interview experience at Dnata as 57.1% positive with a difficulty rating score of 2.43 out of 5 (where 5 is the highest level of difficulty). If I were to be asked to lie, I absolutely would not do that. Organized, detail oriented, and experienced in properly handling customer inquiries and transactions. ", "While researching Dnata and the local market I did see that there are a few competitors in our area. To find out more about the cookies we use, see our Privacy Policy. There are many options for communication software and messaging applications. Glassdoor users rated their interview experience at Dnata as 82.8% positive with a difficulty rating score of 2.46 out of 5 (where 5 is the highest level of difficulty). focused in Specialized Sales, Merchandising and Marketing Operations. I am confident in my ability to work productively, and harmoniously, with multiple personalities in a close-working environment. - How long has this role been vacant? Read more interview questions at dnata. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) . Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Software Engineer (2) Baggage Handler (2) Auxiliar De Rampa (2) Corporate Travel Consultant (1) Contracts Administrator (1) Passenger Services Agent (1) Intern (1) Airport Customer Service (1) Senior Software Engineer (1) Common stages of the interview process at Dnata according to 29 Glassdoor interviews include: Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Customer Service Agent (Current Employee) - Austin, TX - February 4, 2020. pour nous faire part du problme. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. Every new dnata employee, regardless of location or company, receives consistent training on their first day. ", "I would say that my favorite responsibility in my current position is the on-boarding and training of new employees. Are you someone who can handle stress on the job? You can be a motivator and a positive communicator in any situation at work! Where do you see yourself growing within Dnata? For that reason, I believe that it's the most important factor to consider when building a team, and creating workplace policy.". Self-motivated individual and strongly believes in teamwork. I would be delighted to work at Dnata. Maybe they were unmotivated or preoccupied with their personal life. After you pass that portion, you will be asked to remain seated. 3 round of interview. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. Clark Freeport Zone Day went from 9am till 3pm, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. verdade. enviando un correo electrnico a Shared on 21 May 2019 - Customer Service Officer - Melbourne VIC. In a previous role, our inventory count was off. If I had to commit to just one, I would say that private transport brings me fresh challenges daily, which is exciting to me.". ", "I am accustomed to working in an unpredictable environment and tend to prefer that pace. It is okay to brag a little bit when answering this question. and Terms of Service apply. Ethical dilemmas in the workplace will come up from time to time. We do not have advertisements on our pages but we do try to make money through paid-memberships. Glassdoor users rated their interview experience at. Fill out a form. Avoid taking this as an opportunity to complain about someone; instead, view it as an opportunity to showcase your ability to deal with difficult people while maintaining your productivity. Check out the company website, and any online reviews, to find a common theme that makes Dnata stand out from their competitors. Glassdoor users rated their interview experience at. Sorry I couldn't remember the acronym for one! Talk to the interviewer about a time when you have been able to stretch company resources. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Strong support professional with a Bachelor of Business Administration (B.B.A.) Often we will leave the tasks that we don't like for last in the act of procrastination. "The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. Sorry I couldn't remember the acronym for one! I submitted my application through email. No one quite knew where to start or who should start it, so I took the initiative to volunteer and led my co-workers. We are proud that our reputation attracts talented and motivated people. We understand that discretion is one of the measures of excellence. Experienced and skillful Inbound Customer Service Agent providing high quality service to callers, working address and meet all needs. "I prefer working in a more predictable environment because I can be more effective in my tasks. This question can be a tough one because everyone wants to be liked and considered personable. I am quite proud of this initiative because it is not only financially responsible but also environmentally friendly. "I have never been told to lie to a fellow employee or supervisor on the job. With that said, I also bring public sector experience from earlier in my career. Our Pilot and Crew Services Crew transport service Crew hotel accommodation An escort through immigration and security Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail The dnata way We strike a balance between doing things our way - leading to service consistency - and encouraging our people to use their initiative to find new and imaginative ways to solve our customers' challenges. "I do feel that I am a personable individual, but I won't always be everyone's cup of tea.

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